As from 11 May 2020, letting agents have been permitted to return to work in Jersey subject to strict guidelines. These include being able to undertake viewings and valuations

Please do not hesitate to contact us by phone of email:

Telephone: 01534 633144

General enquires: admin@sbs.je

Letting & rental management enquires: claire@sbs.je

Block Management enquires: debbie@sbs.je

STRICT GOVERNMENT CONDITIONS

The below guidance sets out ways in which Estate Agents and Management Companies can operate whilst reducing the risk of the spread of COVID-19.

Note that this guidance is in addition to the general guidance that applies to all businesses opening at the current time.

PROPERTY VIEWINGS

The prospective customer should pre-register with the business providing all contact details.

All relevant parties (agent, property owner, property occupier, surveyor etc) should provide a declaration to the business that they are not showing any symptoms of COVID-19.

The property visit cannot be carried out if any property occupier is isolating either because they have COVID-19, are symptomatic, or are shielding because they are severely vulnerable to COVID-19. The business is responsible for confirming this prior to the property visit.

All property visits should be carried out at an appointed time by one business representative only.

SBS Property Management will hold a log of all property visits undertaken.

Not more than one agent and two prospective tenants (adults only) will be present at any one property visit.

The viewing will be deemed to be part of the customer’s permitted time outside the house and the total permitted contacts from outside their household in line with the Government of Jersey guidance.

Viewings should be undertaken at an empty property wherever possible.  Where this is not possible the viewing should coincide with the usual occupant’s permitted time outside the house in line with the Government of Jersey guidance.

The property owner is responsible for cleaning the premises before the visit – as a minimum this must include the cleaning of surfaces that are regularly touched, and those which the agent will have to touch, such as door handles and light switches.

The property owner should open all appropriate doors and cupboards prior to the viewing.

Paper copies of the property details should not be supplied to potential tenants, these can be emailed if required

WHAT HAPPENS DURING THE PROPERTY VISIT

All necessary precautions will be taken during the viewing including:

Maintaining a physical distance of 2 metres at all times.

Sanitising hands on arrival and departure, SBS Property Management will provide hand sanitiser at the entrance to the property.

Clients will be advised not to touch anything.

The business’s representative will wear gloves and try to ensure that only they touch surfaces, including door handles and light switches.

The business’s representative will clean anything that it has been necessary to touch with disinfectant wipes as they move around the property.

Viewings should be no more than twenty minutes.

Wearing of cloth face masks is encouraged.

WHAT TO DO NEXT

Once an appointment has been scheduled, viewers/landlords and any existing tenants will be sent a PDF outlining confirming our terms.  Each individual will be required to acknowledge they have read an understood our terms 24hrs prior to an appointment by emailing claire@sbs.je